At the Metro Interchange Surgery there will always be a warm welcome awaiting you from Dr Imam and his dedicated team.  We are a long established GP Surgery based in the heart of Gateshead Town Centre and serving the wider surrounding areas of Gateshead.

We will always extend a very warm welcome to all patients existing and new. 

Throughout this website you will find all the information you will need to register as a new patient, our services and clinics, making appointments as well as everything else we can do for you and your family.

Dr Imam can also be available to give telephone advice after the morning and evening surgery.  All you need to do is telephone before 11.00am to arrange this and you well receive a call back when he is available during the course of the day.  Dr Imam sometimes works late into the evening to ensure all patients receive a call back and the best possible service and care.

Carole Crawford is our Practice Manager, who will be happy to discuss any problems or queries you may have. Please ask for Carole who will ring you back if she is not available to speak when you ring.

Our surgery has disabled access with an automatic front door for wheelchairs, disabled toilets are in the waiting room.

You can find us at

Metro Interchange Surgery

Unit 5B, New Century House


Tyne & Wear


Opening Times:

8.00am to 6.00pm

8.00am to 8.30pm

to Friday 8.00am to 6.00pm

and Sunday we are closed

Out of Hours

If you have an urgent problem when the surgery is closed please ring 111, your call will be answered by NHS 111 emergency service who cover out of hours.  Please note that when contacting them, your telephone conversation will be recorded.

Other numbers you can use in an emergency

NHS Direct 0845 46 47

NHS Direct On Line

NHS 111


NHS Portal and Information

Login to your NHS account

Download the Gateshead Extra Care Service information sheet